Sunday, 20 July 2025

Friday 5th April 2024 10.00am 2nd Time Lucky Auckland Airport

The flight was cancelled at 9.30pm last night. Had to re-enter NZ, reclaim baggage & then take a cab to Marriott Hotel back in Auckland for the night. All paid for of course. Met by a Snr Rep from Singapore Airlines. A major component in one of the wing flaps had failed and needs replacing.
The Airline has been excellent with text and emails updating new flight departures and onward bookings to LHR.  
New Flight will now depart midday and arrive Singapore at 17.50 local time but I will then have 6 hour wait until 23.30 for the flight to LHR. I will now arrive 7.55am Saturday morning! 26 hours late!
Middle of the night rang Addison Lee who are picking me up at  Heathrow. Automatically identified booking & confirmed it has been moved to tomorrow morning. All courtesy of Singapore Airlines plus. Gift Token for NZ$200.00 as well.
So a bit of an adventure but I have been well looked after.
Sent from my iPhone

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